Empowering Patient Voices: An Innovative Toolkit for Measuring Patient Involvement in Quality Improvement

This Ignite session introduces a pioneering self-assessment toolkit designed to enhance patient involvement in quality improvement (QI) processes within HIV care organizations. In just five minutes, we will showcase how this toolkit bridges theory and practice, highlighting three key features aligned with the conference theme of amplifying underheard voices. First, the toolkit advances patient involvement by measuring current engagement levels and informing evidence-based strategies. Second, it empowers agencies to evaluate themselves, bringing new perspectives into the evaluation field. Third, its multi-stakeholder survey design integrates diverse viewpoints from both highly engaged and less familiar stakeholders, fostering a collaborative approach. The session will also address practical strategies for data collection and action planning, with insights from agencies that have shaped and used the toolkit. Through this rapid presentation, we aim to spark a dialogue on enhancing patient engagement and tackling challenges in QI and evaluation.